NORTH INDIA TRAVEL & TOURS

Letter 1

----- Original Message -----
From: <gmaglian@tin.it
To: "Compass Tours" <info@compasstoursandtravels.com
Sent: Friday, March 25, 2005 10:24 PM

Subject: North India & Nepal Tour

Dear Mr Durjay,
these few lines to thank you and all your staff at Compass India for our unforgettable experience with the tour you organized us in your wonderful country.
The drivers, the guides and all the staff were simply impeccable and provided us with the best assistance in every detail of the trip
We were really very impressed by the professionality and dedication of all your team, and look forward to have other India trips with you, as well as to advice our friends all over the world to contact you for getting an unique India experience. Bravo again!!

Gian Magliano/ Carla Quarona


Letter 2
----- Original Message -----
From: Sanjeev Chitnis
To: 'Shweta'
Sent: Thursday, March 17, 2005 4:10 AM

Subject: Agra and Rajasthan Tour Dear Shweta,

We returned from India over two months ago. I intended to mail this to you soon after returning but we were very exhausted after our trip and had to return to work immediately on the 10th of Jan. In addition we suffered jet lag for almost two weeks.

This note is to say that we enjoyed our trip extremely. All the arrangements our of highest order and so were the hotels, including the Clarks at Agra and Jaipur. The best hotel of course was Umaid Bhawan in Jodhpur. We had slight problem and delay in checking in to the Clarks in Agra where they first said that they could not give us the rooms adjacent to each other but eventually they did. All the guides were good and gave us appropriate advice at most places. We had a tiny sour note in Jaisalmer. The person who took us for the camel rides to the sand dunes charged us Rs. 1200 for four of us (two camels) instead of Rs 500 to 600. We came to know about this later on from the hotel reception. It is really not the amount of money which matters but the fact that we felt cheated. I told the guide about this later on.

Apart from these two minor problems things were fine. Our special thanks to Mr. Mansingh, the driver who looked after us well. Pl convey our regards to him.

Last but not least I want to express a special thanks and commendation for your hard work, prompt replies, attention to details and patience in arranging our trip. We changed our itinerary a few times (not intentionally) and still you were very helpful. Please feel free to pass this on to your managers.

Yours Sincerely,

Sanjeev.

(DR. CHITNIS)

Letter 3
----- Original Message -----
From: (GovenderSh@jpl.co.za)
To: Compassindiainc (compassindia@vsnl.net)
Sent: Wednesday, January 29, 2003 6:21 PM

Subject: Thanks for a brilliant trip

Good afternoon Durjay,

Just a short note to say hello and thanks for a brilliant tour of india. I will most definately sit down and write you a full letter of recomendation as soon as I have a second. Let me know if you would prefer the original guestfeedback form, or if it is okay for me to send through an e-mail. Once again, thank you for the dedicated, excellent service. We will surely be booking with Compass India the next time we visit.

All the best,
Shawn & Karen,
South Africa
JANUARY 2003
TOUR TAKEN: RAJASTHAN WITH MUMBAI.(CUSOMIZED)

Letter 4
----- Original Message -----
From: Susmita Susie Sengupta (senguptas@dteenergy.com)
To: Compassindiainc (compassindia@vsnl.net)
Sent: Tuesday, December 17, 2002 9:42 PM
Subject: Hi!

Dear Durjay,
We are back in USA safe and sound. We wanted to thank you all for creating a wonderful trip agenda for us. Everyone was very helpful. We
enjoyed your hospitality a lot. Thanks again.
Take care.

Pamela and Susmita
DECEMBER 2002
TOUR TAKEN - GOLDEN TRIANGLE


Letter 5
----- Original Message -----
From: (Kvpvail@aol.com)
To: (compassindia@vsnl.net)
Sent: Friday, November 29, 2002 12:45 AM

Subject: Departure

Dear Durjay,
I'm sorry we were not able to get together at the end of our trip. It was very hectic not knowing if we were going to get on the Air France flt. to Paris that night. We did and we connected with a Delta flt out of Paris shortly after we got there, and arrived In Denver, Colorado at 5:00 PM on Wednesday--had a two hour drive to Vail , Colorado where we live and all ended well. I hope Mr. Rahul waited no longer than 1:30. We liked our trip and would book with you again if India is our destination. I'm on my way to the store to get lentils and other ingredients for India food. Please tell
Nilanjana her cooking class was invaluable to me. I'm proceeding with
confidence with a new cuisine for me because of her.
Thank you for a good
trip to India.
Kay KAY PITCHER,
COLORADO,
USA
NOVEMBER 2002
TOUR TAKEN: PUSHKAR FAIR WITH CHITWAN AND KATHMANDU


Letter 6
----- Original Message -----
From: ahnachu (ahnachu@earthlink.net)
To: Compassindiainc (compassindia@now-india.net.in)
Sent: Thursday, October 24, 2002 3:24 PM

Subject: (no subject)

Hi Durjay!

Just wanted to drop you a line saying what a wonderful time we had in Rajasthan. Your organization arranged things superbly and I can say I would recommend you highly to others w/o any reservations.

The itinerary was great w/exception of Mandawa. I would not recommend that place as a site to visit due to lack of interesting sights (painted havelis were not really good) and the unpleasant tourist-harassing atmosphere.

I very much enjoyed staying at the heritage sites. Bhairon Vilas was quaint, Narain Niwas Palace was beautiful, Pal Haveli was my favorite only b/c of the homey friendliness of the staff (the manager? small thin man - was extremely nice and friendly and helpful and so was his teenage boy helper), and Shikarbadi was beautiful and a nice respite away from the city. Although our 1st night was totally ruined and horrible b/c of a very noisy group of children being there at the same time and our room in the worst location.

I would have preferred a central city location in Jaipur especially. Juhu is also too far away from Mumbai city center. I took a 2nd class train at rushhour by myself and although part of the India experience I wouldn't want to do it regularly! The day manager at Juhu Emerald (very tall youngish man slightly overweight) was extremely nice and helpful. Anil was the perfect driver - safe and courteous at all times. I would definitely hire him as a permanent driver for CompassIndia as he would be a wonderful asset.

Jeetu was very attentive and sensitive to our needs. He also arranged some fun evening things that I particularly enjoyed (at Bikaner, at a folk cultural village I forget where I think maybe near Jaipur, and to see a Hindi movie, and a "CompassIndia exclusive" visit to a Bishnoi village woman)

One point though - I really don't think that fasting should be allowed during a guided tour, as there are responsibilities of both guide and driver that could be compromised by getting weak or sick from fasting (this did not happen on our trip but it could have)

Our other local guides were also very good, w/ Yogi, Sanjeev, and Vishall Singh especially helpful. Vishall was the MOST patient and gentle person!

So thanks very much Durjay for a very memorable and fun Rajasthan trip!

Letter 7
----- Original Message -----
From: "Corinne Vail" <corinne_vail@hotmail.com>
To: <shweta@compasstours.com>
Sent: Tuesday, April 19, 2005 8:34 AM

Subject: For your advertising from Corinne and friends

Dear Shweta,
Compass Tours made our trip to India the best that it could be. Out of the six of us that were traveling, none of us had previously visited your country and Compass took care of us from the moment we arrived until we left. It gave us a special look into the caring personality of the Indian people.
Before we even left on the trip, we felt great. Shweta, you worked with us everyday until we narrowed down a perfect itinerary. We loved being able to have a say on what type of accommodations we would be in as well as what type of vehicle we'd be transported in. It worked very well.
The guides that you contracted with in Bikaner, Jaisalmer, and Jodhpur were some of the best I've ever met. Not only were they hospitable and knowledgeable about their areas, but they took it one step further and invited us to view some of the culture first hand. In Bikaner, Bihwanas invited us to his house for dinner and we met his family. In Jaisalmer, we were also invited to Jintendra's mother's house for tea, and in Jodhpur, the guide took us to a friend's wedding. On top of that, each guide was so open about their lives, which are completely different than our American lives. They talked to us about their religion, their caste, their marriages, and much, much more.
I recommend that anyone who visits India should use Compass to arrange their trip. The best thing about it is, that I as the customer, made all the decisions, and Compass did all the hard work!
Thank you so much for such a rich and rewarding experience! I cannot wait until I have the opportunity to go to India again!

Corinne Vail
United States of America

Letter 8
----- Original Message -----
From: <yurimat@tin.it>
To: <shweta@compasstours.com>
Sent: Thursday, September 15, 2005 11:41 AM

Subject: hallo!!!
Hi Shweta!!!
How are you?
This is our feedback, for our holidays in India. Excuse me the delay but at our return in Italy we have started to work and we have also assault by our friends for narrate our incredible tour...i have taken 750 digital photos and 4 slide films...!!!
However nothing was negative. Your Agency was serious and especially always present.
Ok............
now the long list of better thing! 1st - naturally - the India---his color, his rumor, his flavors, and the simplicity of the people stay forever in my heart.
Then: Kumar, our driver (and our friend), was for us many precious. Always present, always on time, kind and sympathy! Say he good-bye for us!!!
We want also salute all our friends in your Agency. And we want to tank you for the beautiful tour!
I hope to return in India soon...I enclose at this mail 4 my photos take in this incredible tour!
I hope we meet again soon...Shweta
Thanks still for all and a friendly greeting!!!

Yuri & friends - Italy

Letter 10
----- Original Message -----
From: "Susanna Esplund" <susanna.esplund@sodergarden.se>
To: "shweta" <shweta@compasstours.com>
Sent: Wednesday, November 30, 2005 3:09 PM

Subject: Susanna home from India
Hi Shweta!

Now I'm home in old cold Sweden again with nothing but sweet memories of India.

I really want to thank you for everything; you have done a terrific job with our trip! We are so great-ful and happy with the service that you and Compass India have given us. Everything has gone just smoothly and everyone has been so sweet to us. We just had a few thoughts as you might have seen in our feedback, but all in all we are SO VERY HAPPY with our trip.
We will definitely use your company next time we are going to India (we already want to go back) and furthermore recommend Compass India to everybody we know.
Once again: THANK YOU!
Love from

Susanna Esplund - Sweden
susanna_esplund@hotmail.com

Letter 11
----- Original Message -----
From: "Rob and Shannon" <robnshannon@cox.net>
To: "Shweta" <shweta@compasstours.com>
Sent: Sunday, April 24, 2005 9:10 AM

Subject: Thank you from Karen & Shannon.
Shweta

Karen and I returned home on Monday and wanted to send you and your team a "thank you" for the fantastic trip! Your country is beautiful and offers an abundance of culture, spirituality, history and adventure. From someone that has traveled to Europe, Asia and South America, it is by far the most fascinating country I have yet to visit. From the perspective of two westerners, it is so clear to us that we only started to scratch the surface of your country and have so much more to learn.

Regarding the trip logistics, the accommodations, transportation and guides were exceptionally prepared and well thought out by Compass. They exceeded our expectations. Everyone was incredibly friendly, helpful and mindful of our trip. Karen and I have traveled extensively on our own in various countries and were not accustomed to the attention, care and safety provided by your team. We are very independent travelers that usually throw on a back pack and figure the trip logistics out on our own. Having a trip planned for us was a very different (and pleasant!) experience. As a matter of fact, we are so used to taking care of ourselves that Karen and I felt badly that Naka had to escort us to the airport so late in the evening on our departure date (12:50 am flight). That is normally something we would just take care of on our own.
We will definitely recommend your company and services to our friends. Currently, I am trying to convince my husband to visit your country this year. I would love for him to experience the sites and culture as Karen and I did.
Please send a special thank you to Anand. He navigated us through the whole trip safely from start to finish and did an outstanding job. He made the trip a wonderful experience for Karen and I. I especially appreciated the Hindi lessons and will be continuing with the language lessons here at home. Should my husband make the trip this year to India, we will be requesting Anand's services again.

Shweta, I am sorry we were not able to stop in on the last day to see you. There were some more sights in Delhi that Karen and I wanted to see and we kept Anand quite busy well into the evening getting us to them. I suspect we will be back soon and at that time we will come by to give you a hug and say "thank you" in person.

Sincerely,

Shannon

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